We at ESS Settlement Services are extremely careful about identifying and selecting the companies we choose to partner with. When we partner with someone, we make sure they are the best at what they do and also that they share the same client centric culture that is core to our mission. One of our partnerships makes us so happy that we want to shout it from the top of a mountain! Actually, we did. Atop Mt. Keystone in Colorado we couldn’t help laughing about living our motto “Above and Beyond,” literally.
It was to the mountaintop we went last month to meet (and enjoy ourselves) with Providio Medisolutions, our partner that provides our clients with expert lien resolution services. As many of you know, lien resolution can be a problematic and painful process that many lawyers would prefer to avoid handling themselves. So we made it a priority to find the best possible lien resolution partner, enabling us to help our clients deal with this time consuming but critical process.
As a growing business, we’re focused on forging partnerships that add the most value to our clients. We know our strengths and where we excel. Issues outside our core competencies are better handled by partnering with “best in class” providers like Providio. Throughout our week in Colorado, we spent a significant amount of time in meetings with Providio’s sales and service experts, cementing the relationship. However, it was in a more informal setting, where we really felt the synergy between our two companies. We discussed our shared values over beers at dinner, and then enjoyed some live music on Thursday night. Friday ended up our most productive day; we spent it skiing! Without our phones and other distractions, we talked and worked nonstop, while having fun! As far as business trips go, this one went “above and beyond” our expectations.